Frequently Asked Questions
How can I contact you?
Our normal office hours are Monday – Saturday 10:00AM – 8:00PM
You can reach us by phone at +91- 094054 71692 or email at [email protected]
You can also click on the Contact Us button in the main menu.
When will I receive my order?
In general, orders received by 4 P.M. IST are Dispatched Next Working Day. Exceptions include Large Size Stamps & Logo & Artwork Stamps and large special orders. They require an extra day or so. If you absolutely need your order right away, select express shipping option while checking out. Your choice will determine how long it takes your order to be delivered after we ship it.
Can I make changes or cancel my order after it’s placed?
To meet our fast turnaround times, orders are entered into production almost immediately after the order is placed. Therefore, if you realize you need to make a change to your order or cancel your order, we cannot do so unless we receive notice within 1 hour of your order being placed.
Please contact us at +91-094054 71692 or email at [email protected], if you need to change or cancel your order. You will be charged the full amount of the order for any order cancelled after 1 hour.
How will I know if you received my order?
You will receive an email confirmation shortly after your order is placed.
How will I know when my order ships?
You will receive an email shipment confirmation the day your order ships.
Can I get a proof before the stamp is made?
Your stamps will be prepared as per your selected stamp template design, font & colour.
proof will be sent upon your request. you can request us.
Which graphic formats can be uploaded for stamp production?
You can upload most of the commonly known formats such as .bmp, .png, .jpg, .tif, .gif. Please make sure that the resolution of any graphic you upload is 600 dpi. If resolution is not high enough your image will be “pixelated” – ie round elements will look square. If your file is too large (more than 500KB) we will convert it for you in order to make it uploadable. Please email any such file to us on [email protected]
What is the difference between self-inking and pre-inked stamps?
Self-inking stamps flip up, hit an ink pad and flip back down. They are good for 3,000+ impressions and can be re-inked. Pre-inked stamps have the ink molded right into the wording. Pre-inked stamps are good for 10,000+ impressions and can be re-inked.
Do you have a customer service helpline ?
+91- 094054 71692 (Monday to Saturday 10 am to 8 pm)
Is there any other payment method available if I don’t want to use a personal credit card on my company’s behalf ?
Yes, you can transfer or deposit in to our account
Cash deposited / NEFT should be done in
Account Name :
State Bank of India bank A/c No : 33155640632
IFSC Code : SBIN0012004
MICR Code: 414002588
Branch Code: 012004
After you make the payment please Mail us your Payment Receipt along with order number [email protected] or Call: +91- 094054 71692
We accept all major credit cards, Debit Cards, Net banking with secured Payment Gateway & Bank Deposit / Transfer
IS THERE ANY Minimum Order
To make it easy to place a custom stamp order with us,there is no minimum order value or quantity.